"PacketDrivers manages your IT needs
so you can manage your business."

The History of PacketDrivers

Founded in 1997 by Scott Hamlin and Bob Benshoof, PacketDrivers IT Outsourcing got its start as a network services company. The founders combined their collective experience in IT Management and Network Engineering in companies ranging from a small data protection company to Fortune 500 organizations. The goal was to bring the best of breed in design and support for the network requirements of small to medium size businesses in the Pacific Northwest.

In 1999, our largest client asked us to take over the responsibility for their entire IT operation. After considering the efficiency gains we had achieved across our client base through the implementation of good practices and procedures, we decided it was time to take this step. That decision set the course for becoming one of the premier IT Outsourcing partners in the Northwest.

Today, PacketDrivers enjoys a reputation for providing outstanding service, reliable administration and sound business advice. We are different than many firms offering outsourcing in that each of our managing partner/engineers come from business finance or business accounting backgrounds. Accordingly, we focus on making a measurable impact on our client's bottom lines. We combine an organized, process-oriented approach that employs the right resources for your specific needs with IT leadership that is in step with your business objectives.

Management Team

Scott Hamlin, President has more than 18 years of experience designing, building and maintaining networks and managing IT departments for small and medium size organizations in the Puget Sound region. Prior to co-founding PacketDrivers, Scott worked for Data Base, Inc. as the first IT employee for that organization in 1990. In this capacity, he deployed the companies first Wide Area Network to six national locations. In his capacity with PacketDrivers, Scott has provided IT services to Puget Sound area companies such as Todd Shipyards, Columbia Resource Group, Jay Jacobs, Coast Real Estate Services and many others. Scott holds a Bachelor of Arts degree in finance from Seattle University. His education and management experience contribute to his business philosophy which focuses on the business needs of an organization first, and technology second. The long list of satisfied PacketDrivers customers is a testament to his approach. Scott believes that technology should be used as a tool to improve productivity and contribute to the bottom line. He believes strongly that technology should never be recommended for its own sake. His management style is strengthened by his belief that repeatable processes and procedures and respect for the needs of the end-user and management are the most important issues in meeting each organization's goals.

Bob Benshoof, Director of Technology has more than 20 years of extensive network consulting experience in the Puget Sound region. In 1981 Bob began his career building and servicing personal computers in the infancy of their existence. This led to supporting Banyan Vines and Novell Netware networks and working extensively with Fortune 1000 companies such as Costco, Hagen Dazs, and Paccar. Microsoft, Novell, Cisco and Citrix have certified Bob, among others.

Bob holds a Bachelor of Arts degree in Finance from Seattle University. As Director of Technology, Bob is responsible for the design and deployment of our client's more complex environments.

 Jake Liao, Operations Manager has more than 10 years of experience in Network Administration. Prior to joining PacketDrivers in 2000, Jake graduated from the University of Washington with a Business Degree, concentrating in MIS and Marketing. In addition to technical certifications such as the Microsoft MCSE, Jake has also passed the Dale Carnegie program. This mix of technology, business and communications skills is applied towards daily operations for PacketDrivers clients.